At Vitality Hub, we are committed to ensuring your items are delivered to your door in the Auckland region with the utmost care. Here’s what you need to know about our delivery services:
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Delivery Range: Our delivery service is currently available only within the Auckland area. We do not offer international shipping at this time.
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Delivery Options:
- 3-Kilometer Same-Day Delivery: For orders placed within Auckland during working hours (9 am to 6pm), your items will be delivered to your doorstep within a day, at a flat rate of NZD 7.99.
- Standard Delivery: Also applicable within Auckland, your order will be delivered within 3 working days. Please note that delivery times may vary during peak periods such as holidays.
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Free Shipping: As a token of our appreciation, we offer free shipping on all orders over NZD 80. Orders under NZD 80 will incur a flat shipping fee of NZD 6.99.
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Order Tracking: You will receive an email with a tracking number once your order has been processed. Use this number to monitor the status of your delivery in real-time.
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Service Commitment: We promise to deliver your items on time. However, please understand that we cannot control external factors such as traffic or weather conditions that may cause delays. We will inform you promptly in the event of any unforeseen circumstances.
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Refund Policy: Please note that we do not offer refunds.
If you have any questions about your order or require further assistance, please do not hesitate to contact our customer support. We are here to provide you with exceptional service.